Help Center
Sending Invoices from Your Own Email
Invoices, quotes and receipts send from your own email address — not from a no-reply robot. When you hit send, your real mail app opens pre-filled with the PDF attached, and a copy is CC'd to you. Clients see your name, replies land in your inbox, and nothing gets flagged as spam.
Why does sending open my mail app?
Because the email genuinely comes from you. The app prepares everything — recipient, subject, a written message and the invoice PDF attached — then hands it to your own mail app to send from your real address.
That's a feature, not a limitation: invoices from a recognisable human address get opened and paid; mail from “no-reply@some-platform.com” gets ignored or spam-filtered. You're also automatically CC'd, so you always have your own copy.
The client says they never received the invoice
First check your mail app's Sent (and Outbox) folder — the invoice email sends from your account, so if it's in Sent, it left your phone. If it's stuck in Outbox, your mail app hasn't sent it yet; open the mail app and let it finish.
Ask the client to check spam and confirm the address you used is right — a one-letter typo in an email address is the most common culprit. You can re-send the same invoice from the app at any time.
As an alternative, send it by WhatsApp — that's built in, and delivery is instant and visible.
Can I send invoices by WhatsApp?
Yes — WhatsApp sending is built in alongside email. For clients who live in WhatsApp (most of them), it's often the fastest way to get an invoice seen.
Can I connect Gmail or Outlook so it sends in the background?
Not yet. Sending goes through your phone's mail app, from your own address — there's no background OAuth connection to Gmail or Outlook at the moment.
The practical difference is one tap: your mail app opens pre-filled and you press send. Everything else — the PDF, the wording, the CC to yourself — is already done.
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