Help Center
Bug Reports, Feature Requests, Data & Privacy
Found a bug, want a feature, or need your data? All three are built into the app — including the fastest bug-report flow you'll ever use: shake the phone.
How do I report a bug?
Shake your phone. The app grabs a screenshot of exactly what's on screen, attaches it, and drops you into the support chat with the report ready to send — describe what went wrong and hit send. The screenshot means we see what you saw, which usually cuts the back-and-forth to zero.
You can also just open the in-app support chat from Settings and describe the problem — a human reads every message.
How do I talk to a real person?
The app has a human-staffed support chat built in — no bots, no ticket numbers. Open it from Settings and write like you'd text anyone. You'll get a push notification when we reply.
Not near the app? Use the live chat on this website (bottom-right of every page) or email us — see the contact page. It's the same team either way.
Can I request a feature?
Yes — there's a feature-request board in the app (Settings → Feature requests). Post your idea or upvote existing ones; the board genuinely drives what gets built next, so votes matter.
How do I export my data (GDPR)?
Settings has a data export that gives you a copy of your information — clients, invoices, the lot. You can also delete individual clients (per-client deletion) or delete your entire account outright, all from within the app, in line with GDPR.
What notifications does the app send?
Push and in-app notifications cover: payment chase reminders hitting their milestones, invoices first going overdue, clients approving or declining quotes, replies in the support chat, and subscription events. Each exists to save you checking manually — and you can control notification permissions in your phone settings at any time.
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Still stuck? Talk to a real person — contact support or use the live chat in the corner of this page.